You will be able to "Track your order" via our website, or simply click 'View your order' in the email once the tracking information is updated by the courier provider.
*If you are unable to track your order here, please email your tracking number to us at firstname.lastname@example.org. We'll try our best to assist you within 5 working days. Thank you for your kind understanding.
SHIPPING WITHIN MALAYSIA (DOMESTIC FULFILLMENT)
• Shipping fees is RM6.50 within West Malaysia & RM14 East Malaysia (Sabah & Sarawak).
• Estimated delivery time to West Malaysia 3-5days & East Malaysia is 10 - 15 working days. For Pre-order Deliver will take 21-35days.
• You will receive your tracking number via email once your parcel has been shipped out.
• Expect delays during festive periods and sales promotion period.
• We do not accept any order cancellations upon dispatch of your order.
• We ship worldwide via DHL/FEDEX Express.
• Expedited International shipping will take 15-20 working days.
• We provide Worldwide Shipping at RM80 (US$20) for all countries.
• We provide Shipping at RM60 (US$15) for Singapore.
• You will receive your tracking number via email once your parcel been shipped out.
• We do not accept order cancellations upon dispatch of your order.
CUSTOMS & IMPORT DUTIES
• Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel
• Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.